Frequently Asked Questions
Find answers to common questions about ordering, delivery, and more.
How do I place an order?
Browse our categories, add items to your cart, and proceed to checkout. You can sign in or checkout as a guest. Enter your delivery address and payment details to complete your order.
What are the delivery charges?
Delivery charges vary based on your location and order value. Orders above a certain amount may qualify for free delivery. Check our checkout page for exact charges.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking details. You can also check your order status by logging into your account.
What is your refund policy?
We offer refunds for damaged or incorrect items. Please report any issues within 48 hours of delivery. See our Refund Policy page for full details.
Can I modify or cancel my order?
You can modify or cancel your order before it is packed for dispatch. Log into your account and go to Order History, or contact our support team.
Do you deliver to my area?
We deliver across our service areas. Enter your pincode or address on the checkout page to check availability. We are expanding our delivery network regularly.
What payment methods do you accept?
We accept COD (Cash on Delivery), UPI, credit/debit cards, net banking, and digital wallets. Choose your preferred method at checkout.